Modern IT Support

Before we started working with Iconic I.T. Solutions, we were experiencing inefficient IT processes, disintegrated IT systems, IT support provided internally with lack of time and knowledge, bad technology planning, poor information security.

During this time, there was a great deal of busy work and loss of data. We had several instances of unsecured access that could have led to breaches of our information. There was a lot of time lost in our IT processes for set up and maintenance of our IT systems when things weren’t working. I was the one doing most of the setting up and maintenance and lost a lot of time that I didn’t have spare.

I did try another IT company, but they didn’t have the customer service and tailored support that Iconic provides.

Iconic has been very effective at solving my problems. They have been great in dealing with not only maintenance issues, but also in overhauling areas for us and helping us to improve areas that we had not even thought of. They have been instrumental in our security and productivity increases as a result. Most beneficial of all, is their above and beyond client focused approach and reliability of the service.

Would defiantly recommend. If someone is looking for a holistic IT support solution, they should contract ICONIC IT.

We have recently moved all our IT requirements across to Paul at Iconic and we could not be happier.

Paul provides a personal touch which a larger firm we had previously used did not.

His knowledge and advice but also his forward planning for our systems and needs has made a huge difference to this office already.

We are thrilled that we have engaged Iconic to look after our IT needs and could not recommend Paul and his company highly enough.

Before working with Iconic, our business was struggling with a Lack of support and integration with new technology. It led to significant amounts of down time, troubleshooting, drives ran out of space, software not up to date, and lacking security. We had dealt with Paul over many years in his previous role and knew he was a perfect fit.

Iconic is 100% effective at solving our problems; always on tip of things before they happen. They put the customer first and are always willing to find a solution.

Paul from Iconic I.T is our IT partner of choice, excellent and prompt service, always available when we need support, 100% recommend without hesitation

Just a quick thank you for the excellent service provided to my company, AC SYSTEMS CONTROLS by Iconic I.T. With all recent cybercriminal acts, Iconic I.T have implemented a Cyber Security Awareness program, with your time and effort we are now protecting our company and employees for the future.

We would very happily pass you on to other clients as a recommendation for I.T Services.
Once again thank you for an excellent local service we can trust.”

We used to deal with slow responses from IT support and no future planning around our technology.
We have always followed wherever Paul moves to in regard to his IT career, unfortunately in his last employment position he wasn’t able to provide direct support to us until he moved on to start Iconic I.T.

Since being with Iconic I.T – we have upgraded our outdated hardware and increased our security in both our IT environment and our employees. Paul and his team are always willing to find a solution for us.

I would absolutely recommend Iconic I.T.

“I am incredibly grateful to have Paul and Iconic IT as our go to IT specialists. They’re reliable, trustworthy and really care about our business and ensuring that all our IT needs are covered.

Iconic I.T recently lead a full transition of our business from Google to full Microsoft 365, increasing our collaboration and security, explaining every step of the way. Thanks Iconic IT! “